Still waiting on my refund from taxes filed in February. I sent my taxes in on March 5 it was an amended tax return. Here it is October 24th and I still have not heard anything about my refund and cannot get ahold of anyone at the IRS. Does anyone really work for the Government at the IRS anymore?
The IRS wants you to try their online options first, but if you still can’t find your answer there, we’ll show you the best way to reach a live agent when you need one. Thousands of people have lost millions of dollars and their personal information to tax scams. Scammers use the regular mail, telephone and email to set up individuals, businesses, payroll and tax professionals. Check out the latest consumer alerts and read more about the most recent tax related scams identified by the IRS. Most tax return preparers provide outstanding and professional tax service. However, choosing the wrong tax return preparer hurts taxpayers financially every year.
- If you don’t see your particular issue, you may need to call one of the specific numbers listed below instead of the IRS’s general number.
- There’s no wait time or appointment needed — online tools and resources are available 24 hours a day.
- The IRS will always send a notice to you before assigning your account to a collection agency.
- The IRS plans to continue expanding the information available on Where’s My Refund?
- Thousands of people have lost millions of dollars and their personal information to tax scams.
Every state has a different agency that collects personal and business taxes at the state level. To find out how to reach your state agency, you can check out our guide to state taxes. Simply scroll down the page and click on your state for more details. The IRS encourages people who have simple questions to start on its website, IRS.gov. The agency says its online resources are “the quickest and easiest option for help.” With IRS Free File, leading tax software providers make their online products available for free as part of a 21-year partnership with the IRS.
In many cases, you’ll need to reference information on your previous year’s taxes to verify your identity during your conversation, such as your adjusted gross income. If your most recent tax return is still processing, and you don’t have your old return nearby, you’ll have wasted your time on hold because the agent won’t be able to help you, Bell warns. If you’re still having a hard time getting help from a real live person, try contacting the Taxpayer Advocate Service. It’s an independent office within the IRS that exists to help people with their ongoing tax issues. If you live near a local IRS office that’s reopened post-the height of the pandemic, you may want to skip the main phone line and call it directly.
What Is the IRS Phone Wait Time?
Presidents Day weekend and around the filing deadline are also busy times. To make the call easier, you may want to write irs hours down the questions you want to ask. Then, you won’t forget anything once you get a live IRS agent on the phone.
Once they make an appointment , taxpayers will receive an automated email to the address they provide. The email will confirm the day and time of their appointment. Taxpayers should consider the self-service options on IRS.gov before calling for an appointment. Taxpayers can resolve many questions online without taxpayers having to travel to a Tax Assistance Center.
Forms & Instructions
These are the electronic version of IRS paper forms. This product is best for people who are comfortable preparing their own taxes. Getting ahold of someone at the IRS over the phone is notoriously difficult, but it can be done if you select the correct options — and are willing to wait a bit. Lisa Rowan is lead editor, consumer finance for Forbes Advisor. She previously served as a senior staff writer and deputy editor for the vertical. Lisa has worked as the Two Cents personal finance reporter at Lifehacker and a senior writer at The Penny Hoarder.
Do Collection Agencies Call About IRS Tax Debt?
If you haven’t worked with a tax professional before and want extra help figuring out your situation, you might consider contacting one in your area. Expect to pay a fee for their services if you’re a new client, as the accountant or tax preparer will need time to get familiar with your situation before calling (and waiting on hold) on your behalf. If you can’t reach a live person at the IRS, you may want to make an appointment at a local Taxpayer Assistance Center Office. Use the IRS local office locator to find a location in your area.
It may often be faster to use the IRS tools rather than calling to get your answer (status of a refund, balance due, finding an office location, checking payment status). See the available tools below to answer some common questions without having to call the IRS. If you need assistance with basic services, such as tracking your refund or looking up your amended tax return status, the IRS website also offers many self-service tools that can help. It’s not always easy to do your taxes on your own and sometimes you run into a problem. You’d feel more confident if you could get an answer straight from the IRS, but how do you get in touch with them?
We’ve also included links to our articles on a number of topics, which might save you a call. Many or all of the products featured here are from our partners who compensate us. This influences https://turbo-tax.org/ which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Here is a list of our partners and here’s how we make money.
Tax return preparation is not a service provided at any IRS TAC. Use online resources at IRS.gov to get answers to tax questions, check a refund status or pay taxes. There’s no wait time or appointment needed — online tools and resources are available 24 hours a day.
Services provided
The step-by-step sequence really does work- I was finally able to speak to a real person. I lost everything I owed in hurricane Ida and no help from anyone. If you are calling for a deceased taxpayer, you will need their death certificate and either a court approval letter or IRS Form 56 to speak to the IRS on behalf of the decedent. With three stimulus rounds and the enhanced child tax credit on top of routine taxes, “that’s a lot to put on any system, from an infrastructure and manpower standpoint,” Bell says. The process of calling the IRS can be daunting.
Be sure to check tips for choosing a tax preparer and how to avoid unethical “ghost” return preparers. Taxpayers who are using a tax software product for the first time will need their adjusted gross income from their 2022 tax return to file electronically. Review these steps to validate and sign an electronically filed return.