Frequently Asked Questions

How do I become certified by CedCA?

On the home page, there are directions on How to Become Certified by CedCA in 3 Easy Steps.

When can I take my CedCA exam?

You may take your exam any time, at your convenience, in your home or office after payment is made.

Can I take the exam if I have never worked in the field in which I will be tested?

Yes, CedCA’s exams are for entry-level workers and those who wish to get ahead in their profession.

Is the CedCA certificate valid throughout the U.S.?

Yes. The CedCA certificate is nationally recognized.

When will I receive my certificate?

If you pass the exam, you will receive your certificate in the mail within two weeks.

How do I obtain a study guide?

The study guide is made available to you once the exam is purchased. Just click on the name of your chosen profession on CedCA’s home page (e.g. Cashier), and follow the instructions. You may print out the study guide or study it directly from your computer or internet connection device. You will also receive an email which will have a link to your study guide. Study guides are copyrighted material and may not be reprinted or transferred other than for your own use.

Where can I take my CedCA certification test?

You can take a CedCA certification test at home or anywhere you have access to a computer or internet connection device.

How long is an exam?

Each exam consists of 50 multiple-choice questions, and the allocated time is 90 minutes.

How much does the test cost?

The fee for the test package which include the study guide is $89.

How do I make a payment for an exam?

After you register you can just select the profession you wish to be certified in and click on Buy Now and enter your billing information.

You will then have access to your study guide, and test.

You may take your certification test at any time. Just login to your account and begin your test.

How will I know if I passed the exam?

Your score will appear online following completion of the exam. The passing score is 65%.

If you pass the exam you will receive your CedCA certificate within two weeks.

Does the test and study guide come together for the $89. price

Yes, the test and study guide come together at the cost of $89.

Can I start the exam and finish it later?

No. Once you log on, you will have 90 minutes in which to finish the exam.

Are any accommodations made for people for whom English is not their native language?

No language assistance will be provided by CedCA. But you may have someone help you with the translation.

Are people from countries outside of the United States eligible to take an exam?

Yes. All candidates 18 years or older are welcome to take an exam.

If I fail the exam, will I be issued a refund?

No. The fee is required to take the exam, regardless of the outcome. In the event that you do fail the exam, you may retake it. You will be required to pay the fee again to retake the exam.

Can I return my study guide if I choose not to take the exam?

No. The fee for the test and any exam material is nonrefundable.

How long does a CedCA certification last?

A CedCA certificate is valid for two years. Upon the expiration of the certificate, you will need to recertify.

Recertification is an easy process that you do at home. Recertification cost is $89. and recertifications are valid for two years.

When your certification is about to expire you will receive a recertification package which has continuing education (CE) articles to study. You then answer some questions and send back the answer sheet with a money order for $89.

You will receive your new certificate within two weeks of CedCA’s receipt of your payment and answer sheet.