Principles of Accounting Volume 2 Managerial Accounting Open Textbook Library

October 11, 2023 by admin

A managerial accountant may implement working capital management strategies in order to optimize cash flow and ensure the company has enough liquid assets to cover short-term obligations. Managerial Accounting is also known as cost accounting and management accounting. It is a branch of accounting that deals with the process of identification, measurement, interpretation, analysis, and communication of information to managers for the pursuit of organizational goals.

This book includes all of the chapters typically found in a Principles of Managerial Accounting text.
Some organizations may move AR to an AR aging report after 30 days, while others give customers 90 days or more.
Ideally, having at least five years of professional experience will help you advance into management positions in finance; however, you can get certified with a minimum of two years of experience.
Constraint analysis helps companies run more smoothly and efficiently by identifying errors in the production of goods and services.
Thoughtfully designed examples are presented throughout each chapter, allowing students to build on emerging accounting knowledge.

Using some previously presented information is inevitable in a Managerial Accounting class; however, many of the individual chapters could be presented on a stand-alone basis with some instructor introduction. Using individual chapters in a modular fashion would also be particularly attractive if the text was being used as supplemental text for a typical Accounting II course. Specific chapters relating to Managerial topics could be used as supplementary material in an Accounting II course. Coverage of the content appeared to be accurate, unbiased, and consistent with current Managerial Accounting principles. While I did not review every example or problem, I noted no errors. This text is very easily divided (or reordered) into modules to suit different teaching objectives.

What Are Managerial Accounting Reports?

In many cases, these types of accounting are used during certain times and may not always be used all the time. On the other hand, managerial accounting, also called management accounting, focuses on providing information to help individuals inside an organization make better operational decisions. Very thorough coverage of the topics normally covered in the a managerial text. The amount of information introduced in the first two chapters is immense. I think this might be overwhelming to a student taking an introduction class.

My students did not complain of interface issues and I did not experience any.
The current updates apply to financial accounting more than managerial, and their complexity places them in higher level accounting classes and more advanced accounting texts.
These will pique your students’ interest and were designed to show how issues can be resolved using the concepts presented in the chapter.
So they go to the managerial accountant, who figures out how much each new employee earns the company over the course of two years—both from a gross and net perspective.
To make the most informed decision companies and managers must have access to authentic data and credible managerial accounting reports.

For example, if a department manager is considering purchasing a company vehicle, he may have the option to either buy the vehicle outright or get a loan. A managerial accountant may run different scenarios by the department manager depicting the cash outlay required to purchase outright upfront versus the cash outlay over time with a loan at various interest rates. Management accountants have a position of authority and responsibility. In this role, they analyze the internal financial processes of an organization and use that data to forecast, make suggestions, aid in decision-making, set budgets, and more.

Category Archives for Managerial Accounting Topics

Managerial accounting, or management accounting, focuses on providing information to be used by internal users – specifically the management. This branch deals with the needs of the management in decision making, rather than strict compliance with generally accepted accounting principles. Financial accountants are also subject to compliance with government rules and regulations, such as the generally accepted accounting principles (GAAP), whereas managerial accountants are not. The text is internally consistent in terms of terminology and framework. It starts with an overview of the topic (Why It Matters), the topics themselves, terminology (Key Terms), a chapter summary, various review problems and exercises and ends with thought-provoking problems. Within each topic, formulas are clearly indicated in a larger size font, bolded and with a background that makes them stand out on the page.

A thorough financial analysis and risk assessment of debt security assets and bank equity values shows the threat of bank failures was in plain sight. Working with an oversight committee, building a road map, benchmarking, and focusing on quality can help businesses guide their ESG strategy. Learn the latest information on an AICPA apprenticeship program as it approaches an anniversary and gain insight into a December gathering of finance executives from large companies. My students did not complain of interface issues and I did not experience any.

What is Managerial Accounting?

The text is consistent in terms of terminology and organization format. Appropriately managing accounts receivable (AR) can have positive effects on a company’s bottom line. An accounts receivable aging report categorizes AR invoices by the length of time they have been outstanding. For example, an AR aging report may list all outstanding receivables less than 30 days, 30 to 60 days, 60 to 90 days, and 90+ days.

Learning the importance of distinguishing between what is relevant to the situation at hand to what is not is key to being successful in any job. In managerial accounting, students learn how unprofitable decisions can be made without using the relevant information. Margin analysis is primarily concerned with the incremental benefits of optimizing production.

The job titles often differ in salary and responsibilities, though you’ll find some common tasks and skills in most jobs in managerial accounting. Detailed reports about market research, product viability, regional information and the like help you make decisions on which steps to take moving forward. Develop a baseline in order to establish realistic goals and the process to achieve them.

Principles of Accounting Volume 2 Managerial Accounting

Some of the images are blurry (alot of the tables/forms with the green background), most are readable but a few are not. I didn’t see any spelling errors but sometimes words are scrunched together (no space where there should be some). I am happy with the organization of chapters, I could see some re-arrangement.

If you’re making any type of decision—financial or non-financial—you’ll need to understand managerial accounting. The text utilizes appropriate language that is understandable and accessible. Each chapter also includes a summary by learning objective that condenses the material into key, concise points.

Gain interpersonal skills by communicating your management-accounting findings and recommendations with various stakeholders and through multiple mediums. Good linkage in the text to take you to examples that were worked previously but apply to the new material being introduced. My biggest issue is not having a source who can respond to my questions about the text or the instructor’s solution manual.

Activity-based costing is a system that is combined with the other two methods to identify and measure costs more specifically. Some of the managerial topics involve the computation of a manufacturer’s product costs that are needed for the external financial statements which must comply with US GAAP. Other topics involve analyses and reports that are not distributed outside of the company but are used by management in its decision making and in the planning and control of the business operations.

What Is Management Accounting? Jobs, Skills, Salary, Education

Managerial accounting and financial accounting are different in that financial accounting doesn’t necessarily involve providing business intelligence to decision-makers. A financial accountant can simply create clear reports of a company’s financial performance and disseminate them to those in charge. Managerial accounting is important for drafting accurate and complete financial statements for internal use and crafting a company’s long-term strategy. Without good managerial accounting, corporate leadership can struggle to make appropriate choices or misunderstand the firm’s true financial picture.

Margin analysis is one of the most fundamental and essential techniques in managerial accounting. It includes the calculation of the breakeven point that determines the optimal sales mix for the company’s products. amortization vs depreciation: what’s the difference The performance of a whole company, each department and each employee are considered at the end of each term in performance reports. These reports are used to make important decisions about the company’s future.

There is a useful glossary at the end of each chapter and, by being fully searchable, the book obviates the need for an index. Then an account receivable aging report is vital to your operations. This report breaks down the remaining balances of your clients into specific time periods allows managers to identify the debtors and identify issues in the company collection process. The process involves reviewing proposals, deciding if there is a demand for products or services, and finding the appropriate way to pay for the purchase. It also outlines payback periods, so management is able to anticipate future costs and benefits. Managerial accounting is the process of identifying, analyzing, interpreting and communicating information to managers to help managers make decisions within a company and to help achieve business goals.

Management Accounting Systems

Financial accounting must conform to certain standards, such as generally accepted accounting principles (GAAP). All publicly held companies are required to complete their financial statements in accordance with GAAP as a requisite for maintaining their publicly traded status. Most other companies in the U.S. conform to GAAP in order to meet debt covenants often required by financial institutions offering lines of credit. Managerial accounting is the practice of identifying, measuring, analyzing, interpreting, and communicating financial information to managers for the pursuit of an organization’s goals. This is particularly true of upper-level management jobs or senior-level positions in a company like CFO or corporate controller.

Whats the Difference between Customer Service and Customer Experience?

October 11, 2023 by admin

Tell me about your customer service experience +5 Examples

People will definitely complain if they can’t “get a person on the phone” when they need one. But they rarely reach out to a customer contact center unless there’s a problem that can’t be solved intuitively or with a few minutes of research. Flash forward to today’s tech-driven self-service economy and 70% of customers expect to be able to “help themselves” on a company’s website or application.

However, it wasn’t always that way, which is why customer support and experience could have been seen as more or less interchangeable. For example, a mere years ago, a customer service rep might be needed to complete a basic transaction or share features and benefits to make a sale. Historically, the concept of “customer experience” has been seen as purely the responsibility of customer support. Save time and get great ideas with one of our free customer satisfaction survey templates. No matter how proactive you are, you’ll never be able to get in front of every customer issue. To make sure you learn about the good, the bad, and the ugly experience your customers have, create an easily accessible way for customers to give feedback.

Get timely updates and fresh ideas delivered to your inbox.

When you have to react to customer problems, it can often be difficult to find a quick solution that’s satisfying for both you and the customer. Avoid this dilemma entirely by being proactive with your customer service. To start collecting actionable feedback from customers in order to delight them every step of the way, explore our customer survey templates today.

In today’s highly competitive market, companies must make the customer experience a top priority if they want to stand out and build a loyal customer base. By delivering a good customer experience, businesses can increase customer satisfaction, loyalty, and lifetime value while improving brand reputation and word-of-mouth referrals. In today’s fast-paced and competitive business world, delivering exceptional customer service is becoming more critical than ever. In this blog, we will examine some real-life examples of customer service experiences known for casting a promising impression on customers and helping businesses to reach unprecedented levels.

Omnichannel customer service will increase

When it comes to the customer experience, your customers don’t care about how great your product or service is. All they care about is that if they have a problem, you are there to help them. And how you feel after an interaction with a customer service center has a huge impact on your future purchase decisions. A good interaction keeps you happy and satisfied, while a poor interaction you stop doing business with that company again.

Etihad Airways wanted to improve the experience for their employees at the Employee Service Center, where long lines and wait times were causing frustration. Patients are then registered in a virtual queue and called to the counter via LED displays and announcements. A 60-inch LCD system provides real-time information on patients’ queuing status, making the experience seamless and efficient. The global business process outsourcing (BPO) market reached almost $246 billion in 2021, with a compound annual growth rate of 9.1% from 2022 to 2030. The BPO industry will continue to evolve, with different emerging BPO trends taking front and center over time.

What Are Some of the Most Important Skills of a Customer Service Agent?

Invest in tech that puts the right resources into your customer’s hands at the right time. But it’s a pretty big ask for a customer service rep to know every single little thing about your product. This is where having tools and software that “talk to each other” is important.

You must be familiar with the old saying “the customer’s always right”.
These acts show compassion and empathy, which are important for providing exceptional customer service.
And if they are not satisfied, not buying from you is the least they can do.
(Sorry, service team!) Customer experience is a many-headed hydra, and service is just one of those very important heads—but we’re getting ahead of ourselves here.
Moreover, your team should take note of all the experiences they have with customers using the same software.

Customer satisfaction (CSAT) is a core metric companies use to measure customer experience. Companies typically gauge satisfaction following an interaction with a support representative or after a customer uses a product. The KPI is based on the customer’s perception of the quality of service. For many businesses, the contact center is the primary provider of customer service; therefore, contact centers play a bigger role in adding value to the customer experience.

Importance of exceptional customer service

But if they don’t have the right processes in place to help customers, it all means nothing and CX is bound to fail. Customer service is — and always will be — a significant contributor to CX’s trajectory because it’s an up-close-and-personal interaction and a touchpoint to analyze. The more customer signals, the better a brand can move to meet the wants, needs, and expectations of customers.

The social media customer service metrics that experts measure – Sprout Social

The social media customer service metrics that experts measure.

Posted: Thu, 21 Dec 2023 08:00:00 GMT [source]

These features might not seem like a priority, but even seemingly little things like automated call-backs allow a small team to manage an influx of calls without inconveniencing customers and keep them happy. On the other hand, for their customers who call in, Porch is able to offer alternative options to long hold times thanks to call-backs. When hold times are long, customers can just leave a call-back number, and the system will hold their place in line and call them back when someone is available. This is especially important because if you’re an electrician (or mover or painter), you’re probably spending most of your time on-site—which means that your cell phone is your communication lifeline. As the main connection point between a homeowner and a service provider (like contractors, electricians, movers, and painters), Porch really relies on efficient—and effective—communication. From when they call in, to how they like to communicate with support staff, the numbers can teach you a lot about the best way to serve your customers.

Support automation with human interaction to show customer appreciation.

A massive amount of sales will come from existing customers, and only 20% of your current customers will be the source of 80% of your company’s profits. In each of these areas you can see that customer service is essential—but it still only applies to a very limited set of situations. Customer experience, on the other hand, includes a very wide set of situations. The purpose of this page is to help you prepare for your job interview. We do this by creating interview questions that we think you might be asked.

Those who have been with you for a long time may not always be as productive as early on in their careers with your organization. There is a demand for your product or service greater than you have expected. Online orders and purchases are coming in droves such that sooner or later, you won’t be able to meet because of your limited workforce. Let’s take a look at a summary of each and find out how you can add them to your current customer support functions.

New customer experience trends that emerge quickly become baseline expectations for customers. Currently, we’re seeing a rise in the use of SMS, social media messaging, and live chat support. Eighty-one percent of CX organizations report that reducing wait times is an extremely important priority to achieve within the next three years. These three emerging trends share the opportunity to meet customers where they are while saving money and freeing up time for your customers and agents. Learn more about these experience trends in our guide for the future of customer engagement.

The Impact Of Customer Service And CX On Your Customers – Forbes

The Impact Of Customer Service And CX On Your Customers.

Posted: Fri, 18 Aug 2023 07:00:00 GMT [source]

Again, highlighting reviews and comments is a great way to put your customers first. Today, customer service is about more than just answering your customer’s questions politely and in a timely fashion. As we mentioned, customer service isn’t just the responsibility of your support department.

Read more about https://www.metadialog.com/ here.

Emicrania, rapido sollievo dal dolore in fase III con gli anti-CGR

October 6, 2023 by admin

Emicrania, rapido sollievo dal dolore in fase III con gli anti-CGR

Essendo un trial a singolo braccio, non è del tutto possibile escludere che la riduzione del dolore fosse dovuta ad una diminuzione spontanea. Tuttavia, studi precedenti mostrano che il trattamento con placebo in lesioni simili a quelle trattate in questo studio, non mostra miglioramenti sostanziali. I risultati ottenuti suggeriscono quindi che l’applicazione del dispositivo è efficace nel trattamento del dolore di vario genere. Ulteriori indagini verranno condotti per validare l’applicazione di questo gel topico nel campo della medicina dello sport e per applicazioni cliniche.

Gli anticorpi sono molecole prodotte dal sistema immunitario, ossia il sistema di difesa dell’organismo in risposta a virus, batteri, ecc.
Una riduzione delle iper-infezioni, con il conseguente aumento del numero di piante sopravvissute, che fa tirare un piccolo respiro di sollievo ma allo stesso tempo apre le porte alla necessità di nuovi approfondimenti.
Pro-Collagen Multi-Peptide Booster contiene peptidi altamente specializzati recentemente studiati che agiscono in modo più specifico su rughe, struttura sottostante della pelle, perdita di compattezza e ridotta resistenza della pelle, il che significa risultati ancora migliori.
Puoi inoltre richiedere la portabilità dei tuoi dati, e cioè di ricevere tali dati in un formato strutturato, di uso comune e leggibile da dispositivo automatico, e la trasmissione dei tuoi dati ad altro titolare del trattamento senza impedimento da parte nostra.

I processi di rigenerazione di una pelle ormai affaticata vengono supportati, le cellule guadagnano energia e il livello di idratazione della pelle trova il suo equilibrio. La Baptisia reduce inoltre lo stress ossidativo, allevia l’irritazione e armonizza la pelle. Sono stati arruolati nello studio 30 pazienti, maschi o femmine, in salute, di almeno 18 anni di età, che soddisfacevano tutti i criteri di inclusione e nessuno dei criteri di esclusione (Tab. I). Dei pazienti arruolati, 29 hanno completato lo studio, mentre 1 ha abbandonato in quanto, dopo il primo incontro con il medico, non è stato possibile mantenere il contatto.

Quali sono i benefici dei peptidi biomimetici in creme e cosmetici?

E’ stata quindi valutata la capacità di un peptide di trattare il volume dei capelli in diverse condizioni di umidità relativa (RH). Un cosmetico fotosensibilizzante aumenta la sensibilità cutanea nei confronti della luce solare. Un cosmetico fotosensibile, invece, si ossida se esposto alla luce diretta solare perdendo di efficacia. Per preservare la qualità dei nostri Attivi Puri abbiamo dotato i flaconi di filtro anti-UV. Sì, il nostro siero Peptidi Complex con Sacha Inchi può essere utilizzato mattina e sera, anche in estate. Amiamo davvero il nostro mondo.Ecco perché le nostre formule innovative sono studiate per essere sostenibili, non solo dal punto di vista degli ingredienti, a filiera etica o a km0, ma anche dal punto di vista della lavorazione, sempre artigianale, e del packaging, leggero ed ecologico.

Agisce competendo con una proteina, destabilizzando in modo transitorio la formazione del processo SNARE ( lo SNARE è l’insieme del processo di tensionamento della pelle e di contrazioni muscolari ) , in seguito al quale si producono le rughe sul volto. Quindi applicando sulla pelle un cosmetico contenente l’esapeptide 19, si riduce la contrazione tonica dei muscoli facciali responsabili della comparsa delle rughe d’espressione. L’esapeptide 19 ( come tutti i peptidi ) risulta una soluzione più sicura e scevra da effetti collaterali a differenza della tossina botulinica. Il peptide infatti influisce esclusivamente sul processo SNARE, modificando leggermente la struttura di una proteina, mentre il botulino la distrugge provocando la paralisi muscolare irreversibile. Il cosmetico a base di peptide ha quasi triplicato l’effetto antirughe del trattamento di controllo nella regione frontale dopo sei mesi e ha chiaramente rallentato la ricomparsa delle linee di espressione nella zona delle zampe di gallina. Pertanto, l’ingrediente viene presentato come un complemento topico ideale alle iniezioni di tossina botulinica, con un’efficacia dimostrata nel prolungare visibilmente i loro effetti anti-espressione delle rughe.

LINEE DI PRODOTTI

In linea di massima, si parte dai 35 anni nel caso di pelli con un’evidente quantità di rughe d’espressione. Ignora tutto ciò che viene presentato come “un unico peptide speciale” o “miglior mix di peptidi”, perché tutto ciò non esiste. Esistono diversi peptidi incredibilmente efficaci, https://cafesellegado.com/2023/10/09/effetti-collaterali-dei-steroidi-uno-studio-rivela/ e ne vengono costantemente scoperti di nuovi (o vengono prodotti in laboratorio). Un prodotto skincare che, oltre ai peptidi, include antiossidanti, ingredienti idratanti e rigeneranti, consente di raggiungere risultati fantastici contro molteplici segni dell’invecchiamento.

L’incorporazione del peptide nelle formulazioni di controllo del clima, una base (per lo più composta da acqua ≈ 94%) e un etanolo, ha dimostrato di ridurre il volume delle ciocche dei capelli caucasici di oltre il 60% in condizioni di elevata umidità relativa. L’Attivo Puro Peptidi Complex con Sacha Inchi è ideale per tutti i tipi di pelle e può essere introdotto in ogni beauty routine, mattina e sera. Perfetto per chi vede cedimenti cutanei, cerca tono e compatezza della pelle di viso e seno e vuole contrastare macchie e rossori della pelle. I peptidi sono come chiavi, che si inseriscono solo in determinati recettori (bloccati) per attivare (sbloccare) specifici processi. Non tutti i peptidi sono uguali e tutti i peptidi hanno benefici diversi per la pelle. Ogni peptide contrasta rispettivamente i problemi di perdita di tonicità, colorito spento, rughe e tono non omogeneo della cute.

Offriamo i nostri protocolli (corsi online) sviluppati in combinazione con altri principi attivi per una corretta applicazione, con risultati visibili fin dalla prima seduta. I cookie necessari sono assolutamente indispensabili per il corretto funzionamento del sito web. In questa categoria sono inclusi solo i cookie che garantiscono le funzionalità di base e le caratteristiche di sicurezza del sito web. Il numero dei partecipanti di sesso femminile (19) era circa il doppio rispetto a quello dei partecipanti di sesso maschile (10), ma non sono state riscontrate differenze significative fra i sessi in termini di punteggio del dolore iniziale o di risposta al trattamento (Fig. 1). L’età media dei pazienti al momento del sondaggio era di 59,3 anni, mentre l’età mediana era di 62 anni.

Tecnologie anti Xylella

Ho comprato questo siero soprattutto per l’alto contenuto dei peptidi di Rame (3%). Ma anche questo siero (come quello all’acido ialuronico della stessa casa) rimane grasso, lascia un effetto lucido ed appiccicoso sulla pelle. In definitiva non si assorbe bene, anche dopo un paio d’ore (che è il tempo che attendo per mettere un altro prodotto). I peptidi sono catene di aminoacidi che si trovano naturalmente nel nostro corpo e fanno parte di molti processi importanti. Sfortunatamente, la loro presenza nella pelle diminuisce con l’età, motivo per cui sono un’ottima scelta da includere nella tua routine di cura della pelle. In particolare, i peptidi di rame, uno dei peptidi più studiati nella cura della pelle, sono responsabili della stimolazione della sintesi del collagene, degli effetti antiossidanti e antinfiammatori e della guarigione e della rigenerazione più rapidi della pelle.

Lo sviluppo del peptide procedette lentamente fino all’inizio del 2000, quando fu stabilizzato il palmitoil pentapeptide-4. Per poter godere dei benefici derivati dall’uso di peptidi, bisogna usare i cosmetici in modo costante e continuativo. Applicateli sempre su pelle pulita e tonificata in modo da favorirne l’assorbimento. I peptidi hanno la capacità di legarsi in modo più o meno specifico ai recettori cellulari, come una sorta di messaggero che le cellule usano per comunicare e regolare i processi biologici.

Emicrania, rapido sollievo dal dolore in fase III con gli anti-CGRP rimegepant e ubrogepant. #AHS2018

Si tratta di cookie obbligatori, che non raccolgono dati personali ma si limitano a memorizzare le preferenze di navigazione per offrire un’esperienza d’uso migliore. Ma i peptidi non hanno proprietà magiche, a differenza di quanto affermano alcuni brand. Il fatto è che non esiste un singolo ingrediente in grado di contrastare tutti i segni dell’invecchiamento cutaneo. I peptidi fanno molto bene alla pelle, ma è meglio essere realistici e non avere troppe aspettative. Infatti hanno molti benefici per la pelle, ma non potranno mai consentirti di raggiungere gli stessi risultati di un intervento estetico.

Conversational UI Principles Complete Process of Designing a Website Chatbot by Leszek Zawadzki The Startup

October 5, 2023 by admin

Conversational Interfaces: The Guide 2022

So the user knows that yes, I will get a reply back and doesn’t feel lost. It often happens that the users are not satisfied with the chatbots’ reply and want to interact with the human. It should be easily accessible for the bot to navigate to the human being.

These lightweight voice-based apps allow you to control your smart devices, listen to the news, hitch a ride, find your phone, and much, much more. Chatbots are the new apps according to Satya Nadella, Microsoft’s CEO. They are convenient, intuitive and remove the App Store friction that smothers the traditional apps. Three days of design, code, and content for people who make websites. Numbering the meetings on the list gives users an easy way to reference the item they want to focus on.

What Is Conversational UI Design?

Thus, conversational interfaces can improve consumer happiness while also increasing worker productivity. In this article, we introduce the concept of conversational interface and its best practices to assist businesses come up with profitable ways to use it. Conversational UI design is the blueprint of human conversation that is used to create experiences that allow computers to communicate as humans do. Using natural language, conversation design builds human-machine interaction. They have all set up conversation-based interfaces powered by the AI chatbots that have come good to serve several business purposes.

On text-based conversational interfaces, the AI reads and understands text messages, an ability that stems from comprehensive training. Speech-based conversational UIs go through similar training but they differ in that they are equipped with speech recognition algorithms to listen and understand voice commands. Chatbots are the perfect example of text-based conversational UIs while voice assistants are examples of speech-based conversational interfaces. Meanwhile, traditional chatbots are rule-based and can’t handle tasks outside their scripted scope.

Principles of Conversational User Interfaces with Use Cases

Or maybe something else and this would be borne out in the research. This requires a slew of new skills for the designer incorporating a knowledge of linguistics and scriptwriting to name just two. Because messaging is quickly becoming the most fluent way we interact with customer service organizations, conversational UI is even more critical.

Words are the significant part of Conversational Interfaces, make sentences simple, concise and clear. Use clear language and behave like conversing to real people and according to the target audience. Don’t use ambiguous language, technical terms, abbreviations, or acronyms and only show the what user wants and prioritize information according to that. It is good if we show some suggestions to the user while interacting so that they don’t have to type much.

The Future of Conversational Interfaces

With an AI tool like Heyday, getting an answer to a shipping inquiry is a matter of seconds. At times, conversational AI can assume control over customer assistance cases totally and dispense with the requirement for human mediation. This might be the situation for simple errands, for example, checking an account balance, or looking into the location of a retail store. When AI takes over, agents have all the more leisure time to spend on complex cases that really need their consideration.

The user describes whatever problem they have or asks questions in written form. The chatbots ask follow-up questions or meaningful answers even without exact commands. A Conversational User Interface (CUI) is an interface that enables computers to interact with people using voice or text, and mimics real-life human communication. With the help of Natural-Language Understanding (NLU), the technology can recognize and analyze conversational patterns to interpret human speech. The most widely known examples are voice assistants like Siri and Alexa.

Context is king but it’s important to ensure that empathy and common sense should never take a back seat. Additionally, create a personality for your bot or assistant to make it natural and authentic. It can be a fictional character or even something that is now trying to mimic a human – let it be the personality that will make the right impression for your specific users. Naturally, increased consumption goes hand-in-hand with the need for more advanced technologies. Currently, users should be relatively precise when interacting with CUI and keep their requests unambiguous.

9 Things To Know About Chat Gpt – MarTech Series

9 Things To Know About Chat Gpt.

Posted: Fri, 09 Dec 2022 08:00:00 GMT [source]

If you’re completely new to the world of chatbots and conversational UI/UX, check out this simple introduction to the topic. In 2016 Facebook opened its Messenger (billion+ users) to chatbots. In just a year, developers managed to create more than 100,000 bots. Conversational UI future looks pretty promising as Messenger bots are growing 70% faster than mobile apps during the early App Store boom.

Users can ask a voice assistant for any information that can be found on their smartphones, the internet, or in compatible apps. Depending on the type of voice system and how advanced it is, it may require specific actions, prompts or keywords to activate. The more products and services are connected to the system, the more complex and versatile the assistant becomes. Conversational UIs could be considered part of the “Zero UI” movement, which aims to no longer have users need to rely on screens or apps in order to accomplish the tasks they wish to accomplish.

A rule-based chatbot answers user questions based on the rules outlined by the person who built it.
These lightweight voice-based apps allow you to control your smart devices, listen to the news, hitch a ride, find your phone, and much, much more.
Their job is to feed the conversational AI large volumes of necessary data and as many variations of potential queries and requests as possible.
Firstly, despite the hype, chatbots are still not that widely used.

Almost no one understood what we were attempting, and when they did, it seemed to be more difficult to do it our way than the old-school way. We could go on and crank out more and more versions, but it was time for a different approach. The range of possible actions, the innumerable ways users can describe what they need—it was just too big to depict with a set of buttons and controls. You could tell it about your meeting with Jan, and it would make it happen.

One of the benefits of machine learning is its ability to create a personalized experience for your customers. This means that a conversational AI platform can make product or add-on recommendations to customers that they might not have seen or considered. Chatbots are always supposed to be the superstars of artificial intelligence for customer service.

Five simple steps to unlocking effective conversational UI – Econsultancy

Five simple steps to unlocking effective conversational UI.

Posted: Tue, 17 Dec 2019 08:00:00 GMT [source]

Read more about Things you should know about conversational UI here.

NYMEX definition

October 4, 2023 by admin

The primary futures contracts for WTI crude oil trades on the NYMEX under CL. The primary futures contracts for Brent crude oil trades on the ICE under the symbol B. Treat and his research staff then began looking for other oil products to trade. Gasoline was clearly next on the product list but there was a lot of debate about where the delivery point should be. The Gulf Coast was the easiest, but the exchange also looked at California markets, but decided they wouldn’t work. Treat then started looking simultaneously at launching crude and later products options contracts.

With the construction of centralized warehouses in the main business centers in Chicago and New York, smaller exchanges in other cities began to disappear while large exchanges like the NYMEX got more business. COMEX, the second division of NYMEX, was established in 1933 after four small exchanges merged. The exchanges included the Rubber Exchange of New York, the National Metal Exchange, the National Raw Silk Exchange, and the New York Hide Exchange. It serves as a connecting nexus that links some of the major pipelines throughout the U.S.

One good visual of how the Argus diff to CMA works is seen in the relationship of the WTI CMA price published by Nymex, the Argus diff to CMA, and the day’s prompt physical WTI price at Cushing. The screen shot below (from the daily Argus Americas Crude report price tables) shows that adding the Argus diff to CMA to the published CMA Nymex yields a price within a few pence of the day’s prompt physical price. Saudi Arabian oil is neither WTI, extracted in the U.S., nor Brent, extracted in the North Sea near Europe. Saudi Arabia’s state-owned oil company, Saudi Aramco, uses the Dubai/Oman crude oil benchmark when pricing its oil for delivery to Asia. Brent crude is oil extracted from the Brent, Ekofisk, Forties and Oseberg oil fields. Brent has an API gravity of 38 degrees and a sulfur content of 0.4%, making it slightly heavier and less sweet than WTI.

One good visual of how the Argus diff to CMA works is seen in the relationship of the WTI CMA price published by Nymex, the Argus diff to CMA, and the day’s prompt physical WTI price at Cushing.
It is a basket comprised of five different North Sea crudes (Brent, Forties, Oseberg, Ekofisk, and Troll, commonly referred to as BFOET).
The Argus WTI differential (diff) to CMA is a market-oriented conversion factor often used in conjunction with the Nymex Calendar Month Average (CMA) to calculate the physical price of WTI at Cushing.
One benefit of an Index structure is that an end-user typically has the flexibility to adjust monthly contract volumes before the Index being determined.
The primary futures contracts for Brent crude oil trades on the ICE under the symbol B.

For example, the Brent/WTI spread hit nearly $14/bbl in April 2011 when protests sparked market fears of significant oil supply disruptions in the Middle East. Brent futures traded around $81.32/bbl, a drop https://g-markets.net/ of 0.53% in the last 24 hours. Most cash markets are following RBOB futures higher, but the Gulf Coast and Group 3 stand with discounts narrowing versus futures, with prices higher by about 5cts/gal.

The exchange also offers futures and options contracts on financial products, such as interest rates and currency exchange rates. Holding onto tradition, the NYMEX functioned as an open outcry trade exchange until the early 2000s. Under this type of setup, traders would meet on an open floor—or pit—and make exchanges with a system of shouting and elaborate gestures. But as other commodity exchanges began turning to electronic trading, the NYMEX began to lose business.

How confident are you in your long term financial plan?

Adding the Argus WTI diff to CMA to Nymex CMA allows your Cushing physical price to be based on Nymex futures – among the most liquid and transparent crude contracts in the world. The Argus WTI differential (diff) to CMA is a market-oriented conversion factor often used in conjunction with the Nymex Calendar Month Average (CMA) to calculate the physical price of WTI at Cushing. It takes the exceptional liquidity of the Nymex futures and uses dozens of daily trades done by the market to convert the Nymex CMA to a prompt physical price. Another factor is that compared to WTI, Brent attracts a higher proportion of commercial participants and a lower proportion of non-commercial investors (managed money). Commercial participants include producers, refiners, consumers, and merchants (physical traders) simply put, this is what most people think of as “the oil business”. The EFP mechanism together with the ICE Brent Index ensures that the futures market remains linked with the physical Brent market.

The Chicago Board of Trade is the oldest operating futures and options exchange in the world. Established in 1848 as a trading floor for grain merchants in Chicago, by 1859, the CBOT was granted a charter from the state legislature in Illinois and grew into a prominent agricultural futures market. A NYMEX contract provides price stability, as it is not exposed to regional risk like an Index structure.

NYMEX operates under the umbrella of the CME Group, which also includes other prominent exchanges such as the Chicago Mercantile Exchange, the Chicago Board of Trade, and the Commodity Exchange (COMEX). He headquarters of the New York Board of Trade (NYBOT) was completely destroyed in the attacks. The NYBOT signed a lease agreement with NYMEX to move into their trading facility at the World Financial Center. To protect against future attacks, the NYMEX built a $12 million backup facility outside the city.

How the NYMEX WTI futures contract works

They dictate how the exchange conducts its business, from the listing of new contracts to the settlement of trades. For the broader financial market, the merger has provided market participants with a single platform for trading a wide range of derivatives, promoting market liquidity and efficiency. The New York Mercantile Exchange (NYMEX) is a commodity futures exchange owned and operated by CME Group of Chicago.

Brent crude oil price

For example, the prices of oil and natural gas futures contracts on NYMEX can indicate future energy costs, which are key inputs for many economic indicators, such as inflation and industrial production. NYMEX plays a crucial role in setting standards for futures and options contracts traded on its platform. These standards include contract specifications such as the quantity, quality, and delivery terms of the underlying commodity or financial instrument. As one of the world’s leading commodities exchanges, NYMEX plays a pivotal role in global commodities trading. Its futures and options contracts provide a standardized, transparent, and liquid market for trading a wide range of commodities. NYMEX is a key player in global financial markets due to its role in facilitating the trading of commodities futures and options contracts.

This is reinforced by the fact that approximately 80% of the world’s traded crude is priced relative to Brent, including Dubai, Urals, and West African crudes. NYMEX provides a marketplace for various financial instruments, primarily futures and options contracts on a wide range of commodities. Bids and offers are made in the open market, giving participants a chance to compete for the best prices. The NYMEX traders were against the phasing out of the open outcry system to pave the way for electronic trading because such a change would render them jobless. However, the exchange needed to adopt electronically-based trading systems to remain competitive. The New York Mercantile Exchange is one of four exchanges owned and managed by the CME Group.

Find out more about NYMEX.

However, natural gas futures have been getting hammered, with the March contract trading below $1.70/mmbtu. Additionally, Europe is expected to see a warming trend, trade sources note, and that could be pulling diesel down due to a softening heating oil/gasoil (HOGO) spread. While the Chicago Board of Trade (CBOT) and Chicago Mercantile Exchange (CME) offer a wide macd crossover screener range of futures and options contracts, there are still markets and asset classes that are not represented nor available for trading. Also, membership access is required, making it difficult for individual investors to participate directly in the markets. While counterparty risk is mitigated by trading on exchanges such as the CBOT and CME, it still exists.

In December 2016, the NYMEX shut down its open outcry trading floor in lower Manhattan, completely embracing electronic trading. J.R. Simplot, the Idaho potato magnate, shorted potato futures in large numbers, leaving a large number of contracts pending at the expiration date and resulting in many defaulted delivery contracts. After a public outcry and public hearings by the newly created Commodity Futures Trading Commission (CFTC), the NYMEX was barred from trading in potatoes or any new commodities not previously traded on the exchange.

These contracts are standardized agreements that obligate the buyer to purchase, and the seller to sell, a specific quantity of a commodity at a predetermined price at a future date. Companies that trade on the New York Mercantile Exchange need to employ their own independent brokers, who are sent to the trading floor. The exchange’s employees record only the transactions, and they do not facilitate the actual trades. Trading on the New York Mercantile Exchange was based on the open outcry trading system until 2006. The open outcry system is a method of communication between professionals in a futures exchange or stock exchange that involves shouting and using hand signals to transfer information on buy and sell orders. Commodity exchange markets started in the 19th century when farmers and businessmen formed forums to make it easier to buy and sell commodities.

An early version of NYMEX started in 1872 when a group of dairy merchants founded the Butter and Cheese Exchange of New York. In 1994, NYMEX merged with COMEX to become the largest physical commodity exchange at that time. By 2008, NYMEX was not able to commercially survive on its own in the wake of the global financial crisis and merged with the CME Group of Chicago. The merger brought a list of energy, precious metal, and agricultural products to the CME Group of exchanges.

Менеджер что это за профессия, что делает и кем можно работать

October 3, 2023 by admin

Дополнительными плюсами менеджера считаются коммуникабельность, аналитический склад ума, внимательность, хорошая память. Почему-то на вопрос, чем занимается менеджер, многие говорят, что продает. Однако это не продавец-консультант, не кассир и даже не офисный работник в широком понимании этого слова. Менеджер в первую очередь – это управленец. Он управляет персоналом, клиентской базой, бизнес-процессами, развитием компании.

Наиболее прибыльными сферами для специалистов по продажам оказались продажи программного обеспечения, медицинского и торгового оборудования, стройматериалов. В Украине менеджер стал наиболее популярным термином и понятием в 90-х годах. Вошел он в обиход как управленческая должность, ответственная за конкретный участок работы. Сейчас же почти каждого специалиста с высшим образованием называют менеджером, но это не так. Надо выделить, какие бывают менеджеры и их должностные обязанности.

Курс «Магистерская программа «Международный менеджмент» — НИУ ВШЭ

Студенты могут выбрать удобный график для посещения занятий. Кафедра менеджмента предлагает для обучения комфортные аудитории, оснащенные новой компьютерной техникой и передовым программным обеспечением. Мы работаем с отечественными и зарубежными компаниями, поэтому в курсе последних тенденций и требований к соискателям на вакантную должность менеджера. Хорошие менеджеры проектов знают, что независимо от того, сколько лет опыта за их плечами, всегда есть возможность улучшить свои навыки. К счастью, сегодня в распоряжении проджект-менеджеров есть множество инструментов для управления проектами, которые помогают многое автоматизировать.

Цель курса – формирование у слушателя компетенций современного менеджера. За этот процесс отвечают менеджеры проектов. Хорошие проджект-менеджеры организованы, внимательны к деталям, умеют работать под давлением и обладают отличными коммуникативными навыками.

Рубрики

С ней мы заставляем человека работать правильно, интенсивно и контролируемо. Без постоянной части вознаграждения мы лишаемся управленческих рычагов. Это продление контракта или подписки, продажа дополнительных товаров, заключение следующих сделок. За это тоже отвечает менеджер по продажам. Он оценивает удовлетворённость клиента, помогает ему сформировать новые потребности, презентует новинки и обучает работе с продуктом.

В этой статье мы рассказываем о том, кто такие менеджеры и с чего они начинают, а также советы, как получить такую должность. Для дистанционного обучения достаточно иметь интернет и компьютер (ноутбук). Учиться на таком отделении смогут выпускники школ и колледжей, а также более зрелые люди. Программа не отличается от программ очного или заочного отделения, но здесь нет традиционных пар. Вместо лекций проводят вебинары, а вместо семинаров — чат-занятия.

место. Курс «Основы менеджмента» — Открытое образование

Они умеют активно слушать, не бояться задавать много вопросов, если того требует ситуация, готовы повторяться, чтобы убедиться, что всем всё понятно. Менеджеры проектов следят за тем, чтобы все участники проекта имели в распоряжении необходимую информацию. Менеджеры проектов заботятся о том, чтобы в компании сохранялась здоровая рабочая атмосфера, где все сотрудники чувствуют себя комфортно и не бояться делиться своими идеями. Для каждого проекта проджект-менеджеры разрабатывают подробный план, чтобы все чётко понимали, что нужно сделать, почему та или иная задача важна и в какие сроки её нужно выполнить. Менеджеры проектов также мотивируют и поддерживают команду, чтобы все её члены работали как можно лучше. Другими словами, компании нужен менеджер проекта, руководитель проекта или проджект-менеджер.

Конечно помогает при условии, что есть ещё другие методы. Если говорить о векторной диаграмме регулярного менеджмента, то цель помогает держать курс, но потом идет делегирование, идет контроль. И все люди начинают двигаться счастливо, к нужным целям. Работать, мы будем использовать термин Адизеса, производство-результат. Например, я директор компании и своими руками выстраиваю табличку Excel.

Преимущества выбора курсов в РоманСеменцов.ру

Баумана, можно найти различные образовательные программы, посвященные менеджменту, управлению проектами, личной эффективности, управлению рисками и многому другому. В среднем менеджеры проектов зарабатывают 130–160 тысяч рублей в месяц. Зарплата опытных специалистов, которые руководят отделами проектов, — 200 тысяч рублей и больше.

Я тоже должен понимать, что рекомендация обратить внимание на вышивание крестиком, это вот что на самом деле означает, да?
Ситуация на рынке может потребовать смены приоритетов.
Будучи руководителем, он несет ответственность за результаты и обязан проявлять инициативу.
Знание таких моментов позволяет менеджерам проектов более эффективно управлять задачами, поручая их тем членам команды, которые лучше всего справятся с выполнением той или иной работы.

Объявлений почти в три раза больше, чем в сфере информационных технологий, которая находится на втором месте по популярности. В работе мне нравилось, что есть постоянное развитие. Постоянно https://deveducation.com/ нужно быть в курсе последних изменений и в мире техники, и в технологиях продаж. Эта работа помогла прокачать навыки общения. Мне кажется, сейчас я могу начать разговор с кем угодно.

Чем занимается менеджер

В зависимости от специфики руководителям направления также могут поручать организацию мероприятий, ведение переговоров, исследование рынка и многие другие что делают менеджеры задачи. Иногда работодатели поручают проектным менеджерам часть маркетинговых задач. Ко второй группе относится, например, менеджер по инновациям.

Менеджер по персоналу (HR)

То есть, в отличие от математических дисциплин, эта штука не доказывается и не имеет единого сущего. Финансовые менеджеры часто занимаются одним из направлений, а не всеми сразу. Например, один специалист отвечает за финансовый учёт, другой — за инвестиционный анализ. Ещё к функциям HR-менеджмента часто причисляют HR-брендинг — формирование образа компании как хорошего работодателя.